I'm having a problem with version 2.4.1 (although it could be in other versions
since this is my first) where the ticket view is not displaying the full
content of some e-mails. The text is in the article table in the a_body field,
but it's just not displaying in the ticket view (or the response.) Oddly
enough, my e-mail signature is showing and it seems to be working properly for
some e-mails. If it matters, I'm using IIS, IE7 as my browser, MSSQL and the
affected e-mails in the database are showing as text/plain; charset="us-ascii".
Some e-mails with this character set are showing properly.
Would be appreciative for any help!
<font color="black" face="Calibri" size="2">Key Travel is a full service TMC.
So the next time you call with an enquiry, remember that you can book your
complete travel itinerary in one go, from flight, rail and hotel bookings to
visa lodging, car hire and airport parking. Ask your consultant for our full
range of services.<BR>
<font color=green face="Calibri" size="2">Think before you print</font><BR>
<font color="black" face="Calibri" size="2"><b>DISCLAIMER</b>
This email, along with any attachment/s, are intended for the named recipient
only. If you have received it in error you have no authority to use, disclose,
store or copy any of its contents and you should destroy it and inform the
sender.
Whilst this email and associated attachments will have been checked for known
viruses whilst within Key Travel systems we can accept no responsibility once
it has been sent.
Communications on Key Travel's computer systems may be monitored and/or
recorded to secure the effective operation of the system and for other lawful
purposes. Registered UK Office: Key Travel Ltd, 28-32 Britannia Street, London
WC1X 9JF. Company registration 1524302.</font>
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