Hi Sabeer,
Hi All
When a customer is creating a new ticket the Service and SLA dropdown
nothing is been displayed
I have created service and SLAs
But the customer while raising a ticket the Servie and SLA are not
been displayed in the dropdown
Please anyone try to help me out
Regards
Sabeer
You must assign the customer the service that the sla's are available to
him.
http://localhost/otrs/index.pl?ActionminCustomerUserService (link to
Customer User <-> Services in the Admin ingterface.)
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Shawn Beasley
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