Hello List,
This morning one of my OTRS agent created an orphan ticket and it got
its account locked.
Now it is impossible to delete from the WebApp.
When I do a search I do see this:
Under 'State' column:
$Quote{""}","30
$Quote{""}","30
Under 'Owner' column:
( )
( )
I dumped the sql w/ data and could not detect this ticket. Did
anybody face that and has the magic sql statement.
Thank you !
Laurent
Laurent GALAIS
Four J's Development Tools
866 314 7300 x7935
www.fourjs.com
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