either disable the mx record check in otrs or ensure, your otrs server
is able to resolve the domains (correct configured /etc/resolve.conf
assumed you're on Unix)

regards,
Bruce

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of
Aysel Pamuk
Sent: Tuesday, March 11, 2008 11:06 AM
To: [email protected]
Subject: [otrs] New user add problem

 
I have installed OTRS 2.2.5 .
 
I want to add a new user bt received the error:
Email address ([EMAIL PROTECTED]) not valid (invalid
[EMAIL PROTECTED] (DNS problem: no nameservers)! )! 
 
What should I do?
 
Thanks in afvance,
Aysel Pamuk
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