Hey all,
When I get my notification, I am not able to view the ticket
via the URL provided in the email. The URL looks like this (minus
personal info which is x'ed out)
http://xxxxxx.xxxxxxxxxx.xxx/otrs/customer.pl?Action=CustomerZoom&Ticket
ID=15 . When I click the link, I get a server not found error.
Any ideas on how to resolve this?
Thank you,
Wes Sothard
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