Hello,
I'm still having problem with retreiving initial ticket subject on customer
ticket zoom, I tried to modify variables on the source file but I think that
the subject isn't kept on memory when viewing details because when I modify
with for exemple QData"{"Subject"}" by QData"{"TicketID"}", or
QData"{"ArticleID"}" I can see the value on the subject box.
Does any body fixed that prolem and can help me ?
Here is the portion of code I modified, it works with ArticleID for exemple or
other variable but not with the subject one even if I change Subject by
Article::Subject
<input type="hidden" name="FormID" value="$QData{"FormID"}">
<table border="0" width="100%">
<tr>
<td class="contentkey" width="15%">$Text{"Subject"}:</td>
<td class="contentvalue" width="85%">
<input type="text" name="Subject"
value="$QData{"Article::subject"}" size="70">
</td>
</tr>
Thank you for help
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
