Hi  Brett,

> I've been searching for a couple of days for a way to add new priorities 
> beyond the 5 defaults that are present in the system.  I've added a 6th in 
> my mysql database but the option doesn't appear in any of the drop down 
> lists when creating or modifying a ticket.

You have already done the hard part. The rest you can find here.

http://doc.otrs.org/2.2/en/html/c1758.html

((enjoy))

 Shawn Beasley

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