Hello, I wanted to follow up to this posting to say that the MYSQL that installs with the otrs-win32 package by default is an older version (5.0.37). I upgraded to mysql 5.0.45 on the server and all the crashing went away. I also had issues where the queues did not display all applicable tickets (only the 'new' tickets would appear, not open or otherwise). This symptom also went a way with a mysql update.
First I shutdown otrs with OTRS_Stop.bat, then I simply extracted the 5.0.45 mysql server files into c:\otrs\mysql.new then renamed c:\otrs\mysql to mysql.old and renamed mysql.new to mysql. Then restarted everything with OTRS_Start.bat. Everything worked great after that. Thanks Ron > Re: [otrs] OTRS 2.2 on Windows 2003 Server error messages > Jurgen de Wijs > Thu, 02 Aug 2007 04:15:06 -0700 > I have done some more investigations is the log files and it seems > that the error is caused when the module "pendingjobs.pl" is executed. > I have started this job from the command line and then no error > message is generated. > I searched in bugtraq but found no known error related to this module. > Regards, > Jurgen de Wijs > 2007/7/30, Maciej Łoszajc <[EMAIL PROTECTED]>: > > > I am running version 2.2.1 > > > > > > Did you find a way around it? > > > > > > I'm as well running 2.2.1 and had the same problem. But the funny thing is > > that I had 3 installations of OTRS, one on my private laptop [XP HE], one on > > company laptop [XP Pro] and one on Win 2003 Server SE. All three gave me the > > same error [perl.exe and mysqll.dll]. 2 days ago suddenly this error stopped > > occurring on both laptops [I didn't make any changes in configuration of > > OTRS]. I still have to check the server version, but if there's also no > > problem anymore that would be the most amazing bug I have ever heard of... > > > > Check my mail post on this group from 2007-07-17. > > > > Best regards, > > Maciej Łoszajc > > IT-Administrator > > www.faberpolska.pl > > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/
