here's a potential solution i received from michael holland
([EMAIL PROTECTED]). i haven't tried it yet, but i figured id post it to
the list in case it might help someone else:
"I just solved it. I gave myself full access. Logged out and logged in as
localhost. Then logged back out, and back in as myself. Now I have
Categories."
Mike Conigliaro
ProActive Technologies
[EMAIL PROTECTED]
203.239.0440 ext:317
www.getproactivenow.com
Aaron Davidson wrote:
Hi Mike, we're using OTRS v2.2.1 and have only just installed the faq module
and we are seeing exactly this issue.
Did anyone manage to get back to you with an answer as to how you add in new
categories?
thanks, but i already did that. maybe im not looking in the right place.
should i be seeing a separate
icon for category management or something? im able to access the form to
create a new article, but it
just complains that no categories exist.
Mike Conigliaro
ProActive Technologies
[EMAIL PROTECTED]
203.239.0440 ext:317
www.getproactivenow.com
Best regards,
Aaron Davidson
SimWorks International Limited
Ph. +649 296 6290
Fax. +649 296 6295
Mob. +6421 557 600
Skype. aldsimworks
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