Re: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set -

Nils Breunese (Lemonbit) Wed, 18 Jul 2007 07:38:07 -0700

Rick Sanson wrote:

No I haven't, Jonathon!


Where is that? I am unable to search from sysconfig (for whatever
reason) and I dont see it in framework...

???

Please advise!

He is talking about sysctl (a commandline tool not related to OTRS), not about SysConfig in OTRS. I have never needed to use sysctl to get this to work though.


Nils Breunese,

-----Original Message-----
From: Jonathon [mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 18, 2007 9:09 AM
To: 'User questions and discussions about OTRS.org'

Subject: RE: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set

-
Importance: High

Did you try setting the domain name in the kernel settings also? You can

look at the kernel.domainname setting using sysctl.




-----Original Message-----

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of

Sanson, Rick
Sent: Wednesday, July 18, 2007 9:28 AM
To: otrs

Subject: RE: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set

-

Thank you guys!

This installation is a VM that came from VMware's repository and was
built buy unknown.

I am Linux savvy so I'll do as Steve Carr suggests and rebuild as these symptoms make no sense. I really used the VM to do some evaluation work

anyway, have decided to go with OTRS and need to implement a more

production-like server anyway. This cannot be that hard and the FQDN is

defined in the place where all indications point; Config.pm.

I do intend to restore this setup just to see if the OS had any impact
on the FQDN issue (I doubt it).

Thank you all!


-----Original Message-----
From: Nils Breunese (Lemonbit) [mailto:[EMAIL PROTECTED]
Sent: Wednesday, July 18, 2007 2:26 AM
To: User questions and discussions about OTRS.org

Subject: Re: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set

-

Steven Carr wrote:

Sanson, Rick wrote:

This is properly configured with the hostname of my actual FQDN...

What is the matter here???


Pass, not too sure, have you thought about upgrading to a newer
version
of fedora? just incase there is some bug/issue with that particular

version of fedora, not sure how many (if any) others are using FC4 for

their OTRS installations.


FC5 is went EOL a couple of weeks ago, so if Rick is really still
running FC4 it might be time to upgrade, yeah. Still that shouldn't
keep him from setting his FQDN. I also have no idea why the change
won't stick. Have you tried enabling verbose logging? Maybe the logs
will show something interesting.

Nils Breunese.

PGP.sig
Description: Dit deel van het bericht is digitaal ondertekend

_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/

Re: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set -

Reply via email to