I'm also observing the same behaviour.... 
 
We are testing OTRS 2.2.1 over Windows XP 
 
[Fri Jul 13 13:27:41 2007] [notice] Child 3884: Process exiting because it
reached MaxRequestsPerChild. Signaling the parent to restart a new child
process.
 
 so I'm eagerly watching this thread in case someone has dealt with this
succesfully....

  _____  

From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of pri
pri
Sent: Tuesday, July 17, 2007 06:25 AM
To: [email protected]
Subject: RE: [otrs] Apache ERROR: MaxRequestsPerChild



hi there..

i am encountering the same problem. did u find a solution for this problem.
if you do please let me know. 

thank you



 


  _____  

From: "Ron Plasse" <[EMAIL PROTECTED]>
Reply-To: "User questions and discussions about OTRS.org" <[email protected]>
To: <[email protected]>
Subject: [otrs] Apache ERROR: MaxRequestsPerChild
Date: Wed, 27 Jun 2007 17:09:19 -0700



Hello,

 

I am new to OTRS and I am trying to get my test environment stable before
rolling it out to our technical support team for help desk operations.
Apache is exiting unexpectedly after approximately 3 hours when I have two
agent clients connected to the server with the QueueView page displayed. The
page is refreshing on a 2 minute interval in each Internet Explorer window.
If I dont have any agents connected then Apache does not exit unexpectedly.
I have not changed the Apache configuration from what the installer
configured. The Apache error log is below from the time Apache was started
till the time it exited. I did a search on Google and it looks like other
users have had similar issues, but all the text is in German and all I can
make out is the Apache logs. Hopefully someone has a solution.

 

I have installed OTRS 2.1.7 using the installer otrs-2.1.7-001-win32.exe
into the following VMWare Server environment.

 

-          Windows Server 2003 R2

-          768 MB of RAM

-          100 Mb LAN

-          20 GB C: drive

 

[Wed Jun 27 12:04:33 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev
Perl/v5.8.8 configured -- resuming normal operations

[Wed Jun 27 12:04:33 2007] [notice] Server built: Jan  9 2007 23:17:20

[Wed Jun 27 12:04:33 2007] [notice] Parent: Created child process 2028

[Wed Jun 27 12:04:43 2007] [notice] Child 2028: Child process is running

[Wed Jun 27 12:04:43 2007] [notice] Child 2028: Acquired the start mutex.

[Wed Jun 27 12:04:43 2007] [notice] Child 2028: Starting 250 worker threads.

[Wed Jun 27 12:04:43 2007] [notice] Child 2028: Starting thread to listen on
port 80.

[Wed Jun 27 15:26:37 2007] [notice] Child 2028: Process exiting because it
reached MaxRequestsPerChild. Signaling the parent to restart a new child
process.

[Wed Jun 27 15:26:37 2007] [notice] Parent: Received restart signal --
Restarting the server.

[Wed Jun 27 15:26:38 2007] [notice] Child 2028: Released the start mutex

[Wed Jun 27 15:26:45 2007] [notice] Apache/2.2.4 (Win32) mod_perl/2.0.3-dev
Perl/v5.8.8 configured -- resuming normal operations

[Wed Jun 27 15:26:45 2007] [notice] Server built: Jan  9 2007 23:17:20

[Wed Jun 27 15:26:45 2007] [crit] (22)Invalid argument: Parent: Failed to
create the child process.

[Wed Jun 27 15:26:45 2007] [crit] (OS 6)The handle is invalid.  :
master_main: create child process failed. Exiting.

[Wed Jun 27 15:26:45 2007] [notice] Parent: Child process exited
successfully.

[Wed Jun 27 15:26:47 2007] [notice] Child 2028: Waiting for 250 worker
threads to exit.

[Wed Jun 27 15:26:47 2007] [notice] Child 2028: All worker threads have
exited.

[Wed Jun 27 15:26:47 2007] [notice] Child 2028: Child process is exiting

 

Thank you in advance for any help that can be provided.

 

Thanks,

 

Ron

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