On 28-jun-2007, at 17:55, Gerhard Weber wrote:
Hi Eddie,
This error was apparently found to be the result of updating PERL.
BUT, as my otrs runs on a shared webserver, my provider refuses to
downgrade perl and tels me to fix my own
problems ... :-(
Restoring question.pm and base.pm to a pre-upgrade version resolved
the issue for the other poster.
So thats the Perl standard modules Net::DNS::Question and
Net::DNS::Resolver::Base.
They are located somewhere in your perl path. That is your provider's
perl path, where you can't change anything.
So you could try to
* create the directories Kernel/cpan-lib/Net/DNS/Resolver/
* get old, working versions of these two files (from cpan.org),
* copy them to Kernel/cpan-lib/:
* Kernel/cpan-lib/Net/DNS/Question.pm
* Kernel/cpan-lib/Net/DNS/Resolver/Base.pm
Thanks for the suggestion,
I did as you suggested and got the 610 versions from CPAN ...
No luck, still the same error, I guess the webserver still gets the
global modules ...
As I am not a perl "guru", do you have any suggestions to put these
"old" modules to work ?
Eddie
I think that should work.
You could try to find out which versions you are using with these
lines
in index.pl:
use Net::DNS::Question;
warn "Net::DNS::Question: version $Net::DNS::Question::VERSION\n";
warn "Net::DNS::Resolver::Base: version
$Net::DNS::Resolver::Base::VERSION\n";
I'm using version 610 of both modules. Cpan says current versions are
630 and 659.
Hope that helps.
Gerhard
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