I have successfully installed and setup OTRS and can log in and everything 
looks perfect.  I have one small problem in that I cannot get OTRS to send 
email when a new ticket is created or change of ownership.  I have tried both 
SMTP and sendmail configurations.  Can someone guide me in the direction to get 
this resolved?

This is some of my specs:

Novell Open Enterprise Server with GroupWise
OTRS v.2.1.7

Any assistance would be greatly appreciated.


Allen Laymon
Integris Tech
479.927.3303 x.200

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