Dear Users
as you can read in the postings before i did setup otrs first time , i still have 2 problems
a.) mailed before with close ticket without body

b.) (more important)
its not possible to send mails via sendmail directly to tickets (without pop3)
like in /etc/mail/aliases
user: "|/opt/otrs/bin/PostMaster.pl -q queue"

i try it with different permissions , after SetPermissions.sh i get
from sendmail >r (/bin/sh) exited with EX_TEMPFAIL

when i try to change users like root, otrs 755 etc i just get errors like
--
451 4.0.0 putbody: write error: Broken pipe
sh: /opt/otrs/bin/PostMaster.pl: Permission denied
554 5.3.0 unknown mailer error 126
--
any ideas how i could make this possible over sendmail aliases?
Webserver user: nobody,

Permissions, set as the shell script:
drwxrwxr-x   4 nobody nogroup   4096 May 16 22:45 bin
-rwxrwxr-x  1 nobody nogroup  3952 Nov  2  2006 PostMaster.pl
thank you for help.

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