Thanks Christian for your answer! Unfortunately we use an external
authenticated SMTP service, so i don't have the log files. What does
"SendmailNotificationEnvelopeForm" stands for? It's the first time i hear about
it!
Thanks again,
Best regards
Luca Martella
[EMAIL PROTECTED]
2007-05-16
Messaggio originale / previous message:
====================================================
Subject: Re: [otrs] Problem
Date: 2007-05-15 - Time: 18.40.55
Hello,
On Tue, May 15, 2007 at 05:16:48PM +0200, Luca Martella wrote:
>Hello all! Since a few time, our OTRS installation stopped to send
>notifications by email. But if i send an Administrative Notification,
>it send emails correctly! Do you have any suggestion?
Do you have logs of your mail server (if your own mailserver is used)?
Does it help if you set a valid mail address for the config param
SendmailNotificationEnvelopeFrom
Maybe the messages are dropped because of a missing envelope from
header.
>Luca Martella
-- Christian
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