Okay, was my own fault. I started of with a new Config.pm and didn't had the settings right for the CustomerDB. In the settings there I can specify which fields are to be search, i.e.
CustomerUserSearchFields => ['login', 'last_name', 'first_name', 'customer_id', 'company' , 'email' ] , All working now. Thanks, - Swen Swen Wulf wrote: > Hi, > > I just updated to the latest version, 2.1.6. > > One of my users said that when he is doing a search for a customer in > the address book the information doesn't pop up anymore. I looked at > this problem and from what I can tell is that perhaps the earlier > versions searched on all fields in the CustomerDB (i.e. the whole email > address) and the later versions only searches in the name portion and > the Customer ID. > > Can somebody verify this and if so, how can I change this behavior. > > Thanks, > - Swen > > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
