Disable CheckMX Record
Sysconfig
Framework -> Core
CheckMXRecord: No


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On 
> Behalf Of Peter Fern
> Sent: Tuesday, October 24, 2006 8:47 AM
> To: User questions and discussions about OTRS.org
> Subject: Re: [otrs] Slow email response submission
> 
> 
> And apologies for replying to my own topic, but I forgot the 
> essentials:
> 
> OTRS v2.1.2
> Apache 2.0.58
> Perl 5.8.8
> mod_perl 2.0.2
> 
> 
> Peter Fern wrote:
> > Hi all,
> > I have a problem that seems to have popped up a couple of 
> times in the
> > archives but that I haven't seen an adequate response for.  OTRS is
> > quite functional, and responds speedily for all requests except when
> > submitting an email response (eg - Compose Answer(email) / 'empty
> > answer'), when it takes a long time to complete, and I mean 
> a loooooong
> > time:
> >
> > [Notice][Kernel::System::Web::InterfaceAgent::Run] 
> Response::Agent: 254s
> > taken (URL:Action=AgentTicketCompose:[EMAIL PROTECTED])_
> >
> > I've had a poke around, but I can't see anything that 
> should cause this
> > behaviour, and without adding debug code into 
> AgentTicketCompose.pm I
> > don't know where else to look.  Anyone got a simple answer 
> to this one,
> > maybe an option that needs flipping?
> >
> > Thanks in advance,
> > Pete
> > _______________________________________________
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> > => http://www.otrs.com/
> >   
> 
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> 
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