Hello, I was very easy, sorry about it! One must config that field as always visible and show the customer info in the options.
J On Sat, 05 Aug 2006 13:23:53 +0200, [EMAIL PROTECTED] said: > Hi! > > I've added a mandatory field to the customer registration using the > manual (http://doc.otrs.org/2.0/en/html/x1554.html) but now, I'd need > that field to appear in the customer info in the ticket queue and in the > ticket zoom view. > > I'm trying to understand how this works, but I'd thank > any help about how I can get this to work. The problem is that I don't > have all the time I'd need to have a look at it, so I really need any > idea you > may be so kindly to give me. > > Regards, > > J > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support orr consulting for your OTRS system? > => http://www.otrs.com/ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support orr consulting for your OTRS system? => http://www.otrs.com/
