Hello.
Create various E-mail address via Admin->under the System column, click
'Email Address'. There you'd associate them with an existing queue.
When addresses are entered here, they will show up in the drop-down box
under Admin ->Queue & Responses -> Queues. There you'd select the E-mail
address from the list for the queue you want to associate it with. Then,
you may want to test notifications for queues as well as auto-responses and
agen responses and then make the necessary adjustments as needed. I'm
entering the testing phase to confirm what effects the queue selection in
E-mail addresses has vs. selecting the E-mail address in Queues.
HTH
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