Hi,
We use OTRS 1.1.0 for last a few couple of years. Its a great work!
Now i want to upgrade it to OTRS- 2.0.4 the latest release.
I am trying to mysqldump the older mysql database 1.1.0Rc1 to the new
mysql otrs db 2.0.4 but it is failing.
My Questions is:
Is it feasible to do a upgrade from 1.1.0 to 2.04. I understand there
might be some tables which would't have any data, thats Ok for me.
Or i need to upgrade it first for database schema and then it is possible.
On net i found a file DBUpdate-to-x.y.mysql.sql but unfortunately there
is no file in HOME_OTRS/scripts/ dir.
It would be a great help if someone can summarize the procedure to do
such a upgrade.
Thanks
-Yash
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