Oliver Buckie wrote:
I have installed OTRS 2.0.4 on Debian. I can login as
[EMAIL PROTECTED] OK
and go to the Admin menu. However, as soon as I try to go to the
System,
SysConfig page, I get the following error:
==================== cut ====================
Software Error
Can't locate object method "new" via Package "XML::Parser:Lite" at
../..//kernel/System/XLM.pm line 781
==================== cut ====================
Also, I get the following error when I goto Misc, Package Manager:
==================== cut ====================
Software Error
ERROR: Need write permission in OTRS home
Try: $OTRS_Home/bin/SetPermissions.sh !!!
==================== cut ====================
This is a complete new install and I've done no configuration
changes -
first login. Any ideas what I've done wrong and how to fix these
problems?
Well, did you do what the error says? Run $OTRS_Home/bin/
SetPermissions.sh. And while you're at it, is everything ok according
to $OTRS_Home/bin/otrs.checkModules?
Nils Breunese.
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