Well, I have found a simple workaround. I thought of this before but
wanted to find a *real* fix. I simply created a symbolic link from the
location of my mysql socket file to /tmp/mysql.sock. Everything seems to
be working fine now, and the speed improvement is remarkable. Much faster!
Not sure what the problem was.. why when using mod_perl2 does otrs start
looking for /tmp/mysql.sock instead of what it was looking for before
which I assume was the correct location of the socket, or using TCP. I
suspect that it may have to do with the environment and the
MYSQL_UNIX_PORT variable or lack thereof, but I don't have time to dig
around through the code.
I'll keep you posted if I run into any other problems. Please let me
know if anyone knows how to fix this the right way.
Thanks,
Matt M.
Matt M wrote:
Hi All,
I'm having trouble with OTRS with mod_perl 2. Thanks to looking
through the archives and reading posts on the subject I was able to
get this far. The problem now is that I get a DB error which follows:
<error>
Traceback: ERROR: OTRS-CGI-99 Perl: 5.8.3 OS: linux Time: Thu Nov 17
13:55:51 2005
Message: Can't connect to local MySQL server through socket
'/tmp/mysql.sock' (2)
Traceback (23108):
Module: Kernel::System::DB::new (v1.44) Line: 168
Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 150
Module:
ModPerl::ROOT::ModPerl::Registry::usr_local_apache2_otrs_bin_cgi_2dbin_index_2epl::handler
(v) Line: 47
Module: (eval) (v1.80) Line: 203
Module: ModPerl::RegistryCooker::run (v1.80) Line: 203
Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169
Module: ModPerl::Registry::handler (v1.99) Line: 30
</error>
[...]
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
