The 2.0 beta is great. I can concur this worked perfectly for me as well -
RH 8 RPM downloaded off the otrs ftp site. It took very little time, and I
can send/receive emails in and out of the system right off the bat without
doing any config.  

Best Regards,
Rick

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Rick Cogley (mailto:[EMAIL PROTECTED])

Tel: 03-5940-6880 || Fax: 03-5940-6881 || Cell: 090-4423-5475
(Outside Japan, remove leading zero -- +81-3-5940-6880)
English: http://www.esolia.com || Japanese: http://www.esolia.co.jp

Bilingual IT solutions and management firm -- eSolia.
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-----Original Message-----
From: Peter van Beugen [mailto:[EMAIL PROTECTED] 
Sent: Monday, May 30, 2005 4:48 PM
To: User questions and discussions about OTRS.org
Subject: RE: [otrs] OTRS / Fedora Core 3 Install Issues

I installed OTRS-2.0-beta 1 and beta 2 on a standard FC-3 machine with the
OTRS RH 8.0 RPM. It ran without one single problem and I had it up and
running within 20 minutes. So if you didn't try the RH8 RPM, maybe you
should...

You do have to disable SElinux.

Regards,
Peter van Beugen

-----Oorspronkelijk bericht-----
Van: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Namens Christian
Schoepplein
Verzonden: maandag 30 mei 2005 9:45
Aan: User questions and discussions about OTRS.org
Onderwerp: Re: [otrs] OTRS / Fedora Core 3 Install Issues

Hello!

On Fr, Mai 27, 2005 at 09:30:49 -0400, Michael White wrote:
>I am having quite a bit of trouble getting OTRS to run on Fedora Core 3.
>I believe that I followed the install instructions to a tee; however, I 
>could be missing something.

Have you installed OTRS from sources or did you use a package?

>First of all, I was unable to use the 'install.pl' script for the 
>automated install -- when I inspected the httpd/error_log I noticed the
>following:
>
>===== SNIP =====
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate 
>/opt/otrs//Kernel/Modules/AgentTicketLink.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate 
>/opt/otrs//Kernel/System/Encode.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate 
>/opt/otrs//Kernel/Modules/AdminAutoResponse.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate 
>/opt/otrs/Kernel/cpan-lib/Mail/Field.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate 
>/opt/otrs/Kernel/cpan-lib/MIME/Parser/Reader.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate 
>/opt/otrs//Kernel/Modules/AdminCustomerUserGroup.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate 
>/opt/otrs//Kernel/Config/Modules.pm
>[Fri May 27 08:35:10 2005] -e: Apache::Reload: Can't locate 
>/opt/otrs//Kernel/Modules/AdminPostMasterFilter.pm
>===== SNIP =====
>
>This error occurred for every otrs module.  I went ahead and installed 
>otrs by hand thinking that maybe it was limited to the install.pl 
>script
>-- it of course is not.  I verified that all OTRS deps are met -- 
>nothing seems to be out of place.  I also set/verified the permissions
>-- I have apache running under 'apache.apache' and OTRS using 
>'otrs.otrs'.
>
>Also, I disabled selinux to test -- yielded the same results.
>
>I am at a loss here -- any help here would be greatly appreciated.

Hmm, sorry, I don't have really a good idea, never used FC before. Are you
using mod_perl? mod_perl causes cracy problems some times...

>Mike

Regards,
Christian

--
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        http://www.otrs.de/ :: Manage your communication!

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