On Wed, 27 Oct 2004 14:40:28 -0400, Pete McDonnell <[EMAIL PROTECTED]> wrote: > Rudi, do you think this is something that would have to be set using Perl > code (altering the function, perhaps?) Or might one be able to change the > order in which the options are displayed using HTML changes? > > I wonder if it's simply displaying them in alphabetical order right now? >
No it is not. If you look at Contact Customer (phone), it is set to "yes". If you look at Compose Answer (email) it is set to "no". I am digging through the source code to figure out how this is generated. Please be patient as I hope to have something figured out by the end of today. Tyler Hepworth _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
