On Thursday, September 9, 2004 04:25 pm, Robert Kehl wrote: > Yes, I remember now, it has something to do with Apache not being able > assigning the DirectoryIndex due to the perl-script handler being first.
Robert, I tried incorporating your suggestions by editing the existing otrs.conf file in the /etc/apache2/conf.d directory. After restarting Apache2, unfortunately, http://site/otrs and http://site/otrs/ still don't work. Probably I missed something, so here's the otrs conf file. Perhaps you or some other Apache2 guru on this list might have a suggestion. Thanks! Mark # -- # added for OTRS (http://otrs.org/) # # Modified 13 September 2004 with changes from Robert Kehl # to facilitate browsing to home page. # # -- # agent, admin and customer frontend ScriptAlias /otrs/ "/opt/otrs/bin/cgi-bin/" Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" # load all otrs modules Perlrequire /opt/otrs/scripts/apache2-perl-startup.pl # Apache::Reload - Reload Perl Modules when Changed on Disk PerlModule Apache::Reload PerlInitHandler Apache::Reload # set mod_perl2 options <Location /otrs> # ErrorDocument 403 /otrs/customer.pl ErrorDocument 403 /otrs/index.pl SetHandler perl-script PerlHandler ModPerl::Registry Options +ExecCGI PerlOptions +ParseHeaders DirectoryIndex index.pl </Location> <LocationMatch /otrs/.*\.pl> Options +ExecCGI SetHandler cgi-script <IfModule mod_perl.c> SetHandler perl-script PerlHandler ModPerl::Registry PerlOptions +ParseHeaders </IfModule> </LocationMatch> <Location /otrs-web> Order allow,deny Allow from all </Location> # MaxRequestsPerChild (so no apache child will be to big!) MaxRequestsPerChild 400 <Directory "/opt/otrs/bin/cgi-bin/"> AllowOverride None Options +ExecCGI -Includes Order allow,deny Allow from all </Directory> -- _________________________________________________ L. Mark Stone Reliable Networks of Maine, LLC 477 Congress Street Portland, ME 04101 Tel: (207) 772-5678 ************************************************ * Please note that my cell number has changed! * * The new number is (207) 615-1529 * * The old number will be retired by Sept 15th. * ************************************************ _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
