Martin Edenhofer, Thank you so much. Starting syslogd fixed it. As you probably could tell, I am not that experienced with Unix/Linux. Thanks again!
Jon H. > Hi Jonathan, > > On Fri, Aug 27, 2004 at 05:58:56PM -0700, Jonathan Hunt wrote: >> I hope this is what I should be doing to find help in troubleshooting >> OTRS. >> I installed OTRS 1.2.4 via the source on a knoppix 3.4 system (kernel >> 2.4). Following these directions: >> http://doc.otrs.org/1.2/en/html/install-cli.html#INSTALL-CLI-INSTALL I >> have a problem with # 10 during the first login to OTRS. I enter the >> login & password and I get an Internal Server Error. I check the apache >> logs and it says this every try I attempt to login: >> >> ------------------------------------------------ >> [Fri Aug 27 18:04:50 2004] index.pl: unix dgram connect: No such file or >> directory at ../..//Kernel/System/Log/SysLog.pm line 42 >> no connection to syslog available at ../..//Kernel/System/Log/SysLog.pm >> line 42 >> [Fri Aug 27 18:04:50 2004] [error] [client 169.237.121.45] Premature end >> of script headers: /opt/otrs/bin/cgi-bin/index.pl >> ------------------------------------------------ >> [...] >> Anyone know whats going on? > > OTRS wan't to log into syslog. But it looks like there is no syslog > running on your knoppix 3.4. > > Solutions: > > a) start syslog > > b) [Kernel/Config.pm] > $Self->{'LogModule'} = 'Kernel::System::Log::File'; > $Self->{'LogModule::LogFile'} = '/tmp/otrs.log'; > [...] > > (and restart your webserver if you use mod_perl) > >> Jon H. > > Martin Edenhofer > > -- > ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg > http://www.otrs.de/ :: Manage your communication! > > _______________________________________________ > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > Support oder Consulting f�r Ihr OTRS System? > => http://www.otrs.de/ > > _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting f�r Ihr OTRS System? => http://www.otrs.de/
