Hello Jay,
You just have to remove the auto response for x_Spam queue:
Admin > [ Auto Response <-> Queue ] > Queue: x_Spam .
It should look like this:
"Sorry, no auto responses set!"
Also make sure the queue name and
'X-OTRS-Queue' =>> 'x_SPAM', are the same.
You said you have a SPAM queue but the rule assigns the
message to "x_SPAM"
hth,
Daniel
Wednesday, August 18, 2004, 5:46:16 PM, you wrote:
Jay> hi,
Jay> i have this rule:
Jay> $Self->{'PostMaster::PreFilterModule'}->{'1-x_Spam'} = {
Jay> Module => 'Kernel::System::PostMaster::Filter::Match',
Jay> Match => { Subject => '^\[spam\].*$', }, Set => { 'X-OTRS-Queue'
=>> 'x_SPAM', },
Jay> };
Jay> how do I also tell it not to autorespond if this rule matches?
Jay> --
Jay> ;
Jay> Jay Vaughan
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=>> http://www.otrs.de/
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