On Monday, August 16, 2004 3:29 PM
Rudi Kramer <[EMAIL PROTECTED]> wrote:
> 1) Is it possible to setup a different default font and color in otrs?
> Perhaps dark blue and Tahoma?

The themes are yours:
http://doc.otrs.org/1.2/en/html/dtl-theme.html

After creating a now one, edit the .dtl in
Kernel/Output/HTML/<YourTheme>/. Esp. the files *Header*.dtl and
*Login.dtl* might be of greater interest to you, I suppose.

> 2) When a email comes in to the mailbox that is in html or rich text
> you can view the file in a window if you click the link.

If you like to, yes.

> This is fine but when you reply to a email which has either rich text
> or html you get a whole string of garbage and also alot of &nbsp;
> where the spaces should be.

This isn't your fault. It's the sender's client "forgetting" the
text/plain part. Most often, spam messages are those, where the sender
"forgot" it.

> Is there any way to get rid of this from OTRS?

Delete them.

Regards,

Robert Kehl

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