Is it possible to make OTRS successfully render HTML e-mails?? Currently
if the e-mail is in HTML format then a link is displayed that opens a
new window containing the source code, however i would like to make it
so that the HTML is properly shown in the space for the message body.
Despite changing things slightly, the HTML code is escaped ("<" turned
to "<" etc) somewhere in the program. I traced through the code and
found a method called escapeHTML() in Kernel::cpan-lib::CGI.pm, however
having commented out the workings of the function, the format of the
output was unchanged.
I was wondering if :
A) This is possible
and
B) If so, where does the modification of the HTML take place.
Regards
Paul Hickman
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support oder Consulting für Ihr OTRS System?
=> http://www.otrs.de/
