On Wednesday, November 12, 2003 2:25 PM
Ted Kaczmarek <[EMAIL PROTECTED]> wrote:
> I am looking into test driving otrs, I already have opennms running
> on a box and it uses postgres. I grabbed source rpms and started
> poking around, but could not figure out how to set up otrs for
> postgres instead of mysql. The spec file doesn't even have postgres
> listed, yet the perl scripts reference postgres.
It should be no more than setting this in /opt/otrs/Kernel/Config.pm:
# (The database DSN for PostgrSQL ==> more: "man DBD::Pg")
# $Self->{DatabaseDSN} =
"DBI:Pg:dbname=<OTRS_CONFIG_Database>;host=<OTRS_CONFIG_DatabaseHost>;";
Watch out - the last line of the above wraps! Find the 'original' entry
buried in /opt/otrs/Kernel/Config/Defaults.pm, somwhere around line 155.
See http://doc.otrs.org/1.1/html/install-cli.html and esp.
http://doc.otrs.org/1.1/html/install-cli.html#INSTALL-CLI-DATABASE
for a quite comprehensive set of instructions to manually setup OTRS.
> Ultimately I would
> like to get to the point where opennms events can automatically
> generate tickets in otrs.
Is opennms capable of sending an email? That's it.
> Think like netcool/remedy integrated. Have
> no clue what, where and how, but that has never stopped me before
> from trying :-)
>
> If anyone has a spec file that build otrs for postgres a pint of any
> bier you like on me if you come to Linux show in NY :-)
> a liter even, hehe
You got good beer over there? Hm...
Regards,
Robert Kehl
--
((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg
http://www.otrs.de/ :: Tel. +49 (0)6172 4832388
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