The auto response adds the first "RE:" to the ticket subject line. Then each new email on the ticket also adds an "RE:", until soon we have zillions of RE:RE:RE:RE:...(etc.) in the subject line. Ugly.
How can we limit this to just one "RE:" in the first reply and all future email correspondence on each ticket? Thanks. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
