Changing "[EMAIL PROTECTED]" to simply "otrs" did the trick. My qmail is adding the "@mydomain.com" . I've added a .qmail-support entry in [EMAIL PROTECTED] with "| /var/qmail/bin/preline procmail" in it and I'm now getting my mail processed into the otrs system.
Thank you very much, Dan Rau 303-394-3006 (office) 303-619-1904 (mobile) 630-566-3378 (fax) -----Original Message----- From: Martin Edenhofer [mailto:[EMAIL PROTECTED]] Sent: Saturday, June 22, 2002 3:14 PM To: [EMAIL PROTECTED] Subject: Re: [otrs] Qmail and OTRS Hi Dan, On Sat, Jun 22, 2002 at 02:46:01PM -0500, Dan Rau wrote: > I'm still getting a bounced message (no such mailbox)to the sender of > mail addressed to [EMAIL PROTECTED] See the transcript from my > mail log below. > > The email address that I am trying to get to otrs@localhost is > [EMAIL PROTECTED] > > I put the following line in ~optrs/.qmail "| /var/qmail/bin/preline > procmail" > > In the folder /home/vpopmail/domains/mydomain.com is a file > .qmail-support that simply has "&otrs@localhost" in it. > > I do not have a file called .qmail-support in my /var/qmail/alias > folder. > > I will settle for using an alias since there will be very few queues > on this system so I don't mind manually adding aliases if necessary. Ok. It looks like qmail is looking for user otrs@localhost. Try just otrs instead of otrs@localhost (be sure that the user otrs exists). Still a bounced message? ;-/ > Thanks, > > Dan Rau Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Old programmers never die. They just branch to a new address. _______________________________________________ OpenTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs _______________________________________________ OpenTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
