Hi all, can someone tell me, if it's possible to force OTRS's outbound connections to go via proxy? My otrsbox has no direct internet connection, so all connections need to go via proxy. Now I'd like to test v6b1 and it's working slow as hell, since it's waiting for network timeout of this specific connection:
tcp 0 1 otrsbox:55984 portal-nodef04.ot:https SYN_SENT
Until now, I have tried those scenarios and unfortunately none of them worked:
- env setting
export https_proxy=http://proxybox:3128
export http_proxy=http://proxybox:3128
- iptables
-A PREROUTING -s otrsbox/32 -p tcp -m tcp --dport 443 -j DNAT
--to-destination proxybox:3128
-A PREROUTING -s otrsbox/32 -p tcp -m tcp --dport 443 -j DNAT
--to-destination proxybox:3128
- apache
ProxyRemote * http://proxybox:3128 <http://proxybox:3128/>
- otrs
$Self->{'Package::Proxy'} = 'http://proxybox:3128/';
Any hint more than welcome!
Best regards,
Alex
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