the last problem is setting/removing the class Validate_Required for the
dynamic fields. If I set it in sysconfig to manditory, I need to be
able to clear this if the field isn't being shown.
On 10/31/2016 3:32 PM, Kent Kollasch wrote:
I figured it out... Works pretty good...
### shows dynamic fields based on ticket type ###
switch ($('#TypeID').val() ) {
case "4":
document.getElementById('id
Supervisor').style.display = 'block';
document.getElementById('id
Department').style.display = 'block';
document.getElementById('id ProdLine').style.display
= 'block';
document.getElementById('id Item').style.display =
'block';
document.getElementById('id Problem').style.display =
'block';
document.getElementById('id Solution').style.display
= 'block';
break;
default:
document.getElementById('id
Supervisor').style.display = 'none';
document.getElementById('id
Department').style.display = 'none';
document.getElementById('id ProdLine').style.display
= 'none';
document.getElementById('id Item').style.display =
'none';
document.getElementById('id Problem').style.display =
'none';
document.getElementById('id Solution').style.display
= 'none';
break;
}
[% RenderBlockStart("DynamicField") %]
<div id="id [% Data.Name %]"
style="display:none;" class="Row Row_DynamicField_[% Data.Name | html
%]" className="TicketFreeText Validate_Required ServerError" >
[% Data.Label %]<div class="Field">[%
Data.Field %]</div>
<div class="Clear"></div>
</div>
[% RenderBlockEnd("DynamicField") %]
On 10/31/2016 3:12 PM, Kent Kollasch wrote:
Hi,
I'm trying to show/hide dynamic fields on new phone ticket based on
ticket type.
I'm having mixed results, only the first dynamic field shows up, the
rest stay hidden. I've add the following to
Custom/Kernel/Output/HTML/Templates/Standard/AgentTicketPhone.tt.
[% RenderBlockStart("TicketType") %]
<label class="Mandatory" for="TypeID"><span
class="Marker">*</span> [% Translate("Type") | html %]:</label>
<div class="Field">
[% Data.TypeStrg %]
<div id="TypeIDError"
class="TooltipErrorMessage"><p>[% Translate("This field is
required.") | html %]</p></div>
<div id="TypeIDServerError"
class="TooltipErrorMessage"><p>[% Translate("This field is
required.") | html %]</p></div>
[% WRAPPER JSOnDocumentComplete %]
<script type="text/javascript">//<![CDATA[
$('#TypeID').bind('change', function (Event) {
Core.AJAX.FormUpdate($('#NewPhoneTicket'), 'AJAXUpdate',
'TypeID', ['Dest', 'NewUserID', 'NewResponsibleID', 'NextStateID',
'PriorityID', 'ServiceID', 'SLAID', 'SignKeyID', 'CryptKeyID', 'To',
'Cc', 'Bcc', 'StandardTemplateID' [% Data.DynamicFieldNamesStrg %]]);
### shows dynamic fields based on ticket type ###
switch ($('#TypeID').val() ) {
case "4":
document.getElementById('id name').style.display =
'block';
break;
default:
document.getElementById('id name').style.display =
'none';
}
});
//]]></script>
[% END %]
[% RenderBlockStart("DynamicField") %]
<div id="id name" style="display:none;"
class="Row Row_DynamicField_[% Data.Name | html %]"
className="TicketFreeText Validate_Required ServerError" >
[% Data.Label %]<div class="Field">[%
Data.Field %]</div>
<div class="Clear"></div>
</div>
[% RenderBlockEnd("DynamicField") %]
Thanks,
Kent
--
Kent C. Kollasch<mailto:[email protected]>
Director of Information Technology
Art's-Way Manufacturing Co., Inc.
Phone: (712) 864-0025
Fax: (712) 864-3154
This message may contain information that is confidential and subject to
privilege.
If you are not the intended recipient and have received this e-mail in error,
please
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Kent C. Kollasch<mailto:[email protected]>
Director of Information Technology
Art's-Way Manufacturing Co., Inc.
Phone: (712) 864-0025
Fax: (712) 864-3154
This message may contain information that is confidential and subject to
privilege.
If you are not the intended recipient and have received this e-mail in error,
please
disregard and do not open attachments, if any. Please note that the view or
opinions
presented in this e-mail are solely those of the author.
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--
Kent C. Kollasch <mailto:[email protected]>
Director of Information Technology
Art's-Way Manufacturing Co., Inc.
Phone: (712) 864-0025
Fax: (712) 864-3154
This message may contain information that is confidential and subject to
privilege.
If you are not the intended recipient and have received this e-mail in error,
please
disregard and do not open attachments, if any. Please note that the view or
opinions
presented in this e-mail are solely those of the author.
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