A new Job, ID: 148183 <http://www.ejobsville.com/display-job/148183> was added at eJobsVille.com - For the Best Tech Jobs in Town<http://www.ejobsville.com>
Title: Infrastructure Engineer posted on 2014-04-10 10:21:59 Job Description:The Infrastructure Support Engineer Dallas, TX 6 months The Infrastructure Support Engineer Level III is responsible for the day to day administration, support, architecting, and engineering new solutions. The individual must have Oracle Solaris Unix and Linux current experience along with Red hat Enterprise Linux current experience. The individual should have Dell Compellent or similar SAN and JBOD experience. The individual must be self-motivated and follow through on tasks and projects presented to them. The goal of the associate is to positively impact customer satisfaction and expand internal visibility of customer problems by managing complex, mission critical issues from all server and related environments. Job Requirements: *Day to day duties include but are not limited to the following: * * Plans, installs, administers, designs, troubleshoots, and supports internal systems, applications, networks, telephony, servers, desktops, and security * Response to support tickets using the ticketing system following IT SM processes * Escalation handling of issues from Level I and II support * Assisting users of various enterprise products * Inventory control * Works closely with various IT and business groups to promote adherence to policies * This position requires an excellent technical background and is expected to stay abreast of the current and future technologies * Act responsibly as a representative of the Client's Corporate IT department * Suggests creative and efficient programs, guidelines, methods, and procedures to enhance the quality of services provided by the IT department * Evaluates and prioritizes support, escalations, projects and documents all support tasks * Acts as Level III resource for all Infrastructure needs (escalated end-user support, some telecom support, some network support, advanced server support) * Create, update, and maintain Operational IT policies and procedures * Participate and maintain the ITIL- like change control process * Performs other duties as assigned *The ideal candidate should have: * * Proactive and progressive demonstrated increase in role and responsibilities * Ability to effectively multi-task in a fast paced environment * Has worked in high pressure, high growth, and high transaction environments * Is comfortable working in a dynamic fast paced environment * Possess strong organizational communication skills * Be able to work independently, * Possess strong interpersonal and communication skills for coordinating with staff * Demonstrate a high standard for excellence * Be able to juggle multiple tasks and priorities * Effectively estimate work accurately and produce deliverables on-time * Project Management * Knowledge of IT and QA processes * Detail-oriented with risk management mindset * Excellent Verbal, Written and Presentation skills * 4+ yrs hands-on experience with PCs, LAN, WAN, and printers * Advanced level of computer hardware and software troubleshooting ability * Must be customer service oriented and have good interpersonal skills * Ability to work within a team structure and independently with little supervision * Proficiency with current Microsoft end user products and operating systems * Some understanding of TCP/IP networks and addressing schemes and subnets * Strong inter-personal and communication skills with the ability to convey technical concepts in layman terms to non-technical end-users * Ability to research and learn new technologies and business applications quickly * Self-directed/motivated with the ability to work and solve problems independently The ideal candidate should have: * Bachelor's degree, or equivalent experience in IT or certifications such as RHCE/RHCA, Oracle Certified Associate, Oracle Solaris 10 Operating System/Oracle Certified Professional, Oracle Solaris 10 System Administrator. *Click here to view full job description and apply <http://www.ejobsville.com/display-job/148183> (Registration not mandatory to apply for this job)* ------------------------------ Best regards, eJobsVille.com - For The Best Tech Jobs In Town -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
