Please respond to [email protected]

Position:  Lead Remedy Developer

Location:  Bellevue, WA

Duration : One Year Plus




( should be ready to take skype or In Person Interview)



Duties & Responsibilities:

   - Leading the implementation and operations of Remedy version 8.x.

ยท         Exp in managing on/off work/teams

   - Install, upgrade, apply patches and manage a Remedy system environment
   and application framework.
   - Help Administer/Implement Action Request System and ITSM (Information
   Technology Service Management) suite applications and frameworks using ITIL
   methodologies.



   - Create, modify, and archive company, support group, location,
   workflow, and user data while gathering requirements from internal users to
   integrate their applications with Remedy.
   - Manage and support integration with other enterprise applications
   using various technologies
   - Gathering requirements from the customer and building new reports as
   required.
   - Knowledge of ITIL concepts and framework

Qualifications

   - 7+ years of progressively responsible work experience in the offered
   position or as a Technical Lead, Systems Analyst, or related.
   - 7 years of progressively responsible experience must involve
   installing, upgrading, and managing a Remedy environment, including at
   least one years of experience with Remedy version 7.6.x.
   - Experience must also involve working with ITSM suite applications
   using ITIL methodologies
   - Proficient with Business Objects Universe and report development.
   - Proficient with Oracle database and Unix OS.
   - Proficient with developing with Remedy Java API, ARSperl, and Remedy
   Web Services.
   - Experience with Remedy Distributed Server Option.
   - Experience in requirements-gathering and project management.
   - Ability to troubleshoot complex problems involving Remedy applications
   and integrated systems.
   - Ability to develop and maintain strong working relationships at all
   levels of the organization
   - Strong verbal and written communication skills.
   - Excellent analytical and organizational skills.
   - Ability to effectively establish and meet deadlines
   - Ability to work collaboratively with technical and business areas
   - Willingness to work a flexible schedule to accommodate project
   deadlines, limited travel. This may also involve working over the weekends.
   - Follow programming best practices and strictly adhere to change
   management process. Responsible for completion of all required Change
   Management tasks and relevant control requirements



-- 
*--
Thanks & Regards

Gary
Team Lead/IT Recruiter
PH:732-645-1446
E:[email protected]
http://www.hmgamerica.com/*
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