Austin TX.
I am looking to hire a junior developer in the Support Engineer role for my organization. The candidate needs to have SharePoint intermediate to advance skills and experience with .NET technology. The job description is below, *Primary Responsibilities: * · Serve as the member of Channel Engineering support team to be the first point of contact (via phone, email, web-based support portal) regarding production incidents. · Maintain a working knowledge of all client Commercial Products and Services. · Responsible for monitoring production health, create weekly reports on production server health, incidents and share with management. · Prioritize and resolve issues of the highest technical and business severity. · Proactively communicating solutions and updates to management, including on hotlist items with potential for widespread severe customer impact. · Working complex technical cases to resolution through the use of remote sessions, reproducing customer issues, and performing own research. · Play time-keeper to make sure issues are resolved quickly and efficiently. Track and monitor each step of the issue on its way to resolution or escalation and provide closure. · Work with Microsoft support engineer to drive resolution to the problem. · Involve in defect fixes and deployment of product. *Qualification * · BS or advanced degree in computer science, engineering, or related technical field or equivalent professional experience . 3+ years experience in an IT/Online Services role working with Business Operations, App Support or other Support activity. Intermediate to advanced knowledge of Microsoft SharePoint is essential. 2-3 years experience with software design and development, preferably with SharePoint, .NET, ASP.NET, MVC.NET, WCF, C#, IIS, SQL Server. Strong understanding of network topology, hardware configuration, server utilization and deployment view. Ability to act as SME and go-to resource for the organization regarding a system or product flow. Strong analytical and trouble-shooting skills. Self-motivated and able to work under pressure to deliver high-quality solutions. Able to participate in defect triaging processes to ensure the proper prioritization and correct team assignment Attention to detail with the ability to multi-task and prioritize; strong organizational skills. *Regards* *Rita* *Technical Recruiter* *Phone: 469-442-1328* *Email: **[email protected]* <[email protected]> *YMsgr : [email protected] <[email protected]> * *Gtalk : **[email protected]* <[email protected]> *www.webridgetech.com* <http://www.webridgetech.com/> *We Provide referral bonus of $2000 for each candidate you refer to us.* DISCLAIMER : This e-mail transmission may contain confidential or legally privileged information that is intended only for the individual(s) or entity(ies) named in the e-mail address. If you are not the intended recipient, please reply to “rita@webridgetech <[email protected]>*.com”* so that arrangements can be made for proper delivery, and then please delete all copies and attachments. Any disclosure, copying, distribution, or reliance upon the contents of this e-mail, by any other than the intended recipients, is strictly prohibited -- You received this message because you are subscribed to the Google Groups "oraapps" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/oraapps. For more options, visit https://groups.google.com/d/optout.
