Hi Bruno,

> Another reason which incited me to continue using the "Connect" client
> was the fact that for rather old people not very accustomed to VPNs and
> the like (my "customers" are mostly retired people in their sixties or
> seventies), having a big window open, with a clear feedback showing data
> flowing in and out and displaying quite clearly valuable information as
> the local IP address and the server's address, seemed easier to use and
> also for me to diagnose when problems occur.
>

Thanks for the feedback. As Gert said, knowing what users want/expect will
help us improve the UI.

When I had users I used to tell them to just check whether the icon turns
green and complain if it doesn't. In my case the VPN was for access to the
office/corporate network from outside, and the only thing that mattered was
whether they can access internal resources such as files, software
license servers etc. Once setup,  OpenVPN-GUI run with "silent_connection"
worked very well for that. Until the next time I decided to tweak the setup
and break it.

By the way, the GUI does show the tunnel IP in the tray icon popup as well
as on the status window. But not the remote IP --- we show the connected
profile name instead. Unfortunately, there is very limited space in a tray
icon popup, but we could add this to the status window which opens up when
you double click the tray icon when connected/connecting.

My users never could diagnose anything on their own, and I preferred to go
through the client and server logs.

Regards,

Selva
_______________________________________________
Openvpn-users mailing list
Openvpn-users@lists.sourceforge.net
https://lists.sourceforge.net/lists/listinfo/openvpn-users

Reply via email to