On Sat, Jun 18, 2016 at 2:50 PM, /dev/rob0 <r...@gmx.co.uk> wrote:
> On Sat, Jun 18, 2016 at 12:52:06PM -0400, Larry Martell wrote:
>> On Sat, Jun 18, 2016 at 12:12 PM, Selva Nair <selva.n...@gmail.com>
>> wrote:
>> >
>> > As I mentioned earlier, its very unlikely that removing
>> > ping-restart will fix the reconnection that you see. If no pings
>> > are received for 60 seconds, the connection must be dead anyway.
>> > Assuming the server is set up to do ping-restart, even if you
>> > remove ping-restart from the client, the server will still
>> > initiate a reconnection if it doesn't get any ping from the
>> > client.
>>
>> Well, I connect to 3 different VPNs at different times. For one I
>> use Open VPN Connect, for one I use some PPTP client that is on my
>> Mac, and for one I use Tunnleblick. It is only the one I connect to
>> with Tunnleblick that regularly disconnects. The sysadmin for that
>> site said I am the only one who is experiencing problems, and he
>> has variously blamed it on:
>>
>> -I am running too much on my computer
>> -I have an old version of MacOS
>> -I have many VMs configured (even though none are running when I connect)
>> -The old firewall/VPN appliance they have is crappy
>
> THEY have an appliance?  So this is what, that tunnelblick is
> connecting to, OpenVPN Access Server?

It is a Asus RT‑N66U.

>
>> -I'm a Yankee fan and he's a Red Sox fan
>
> :)
>
>> He has given up trying to help me, and my client is annoyed because
>> the constant disconnects seriously effect my productivity. So I am
>> grasping at straws and willing to try anything.
>
> This straw is not going to help you.  I'm in agreement with Selva on
> that.

We tried a test where we set the timeout to 180 seconds from 60 and in
disconnected even more frequently.

> At this point we don't really know enough to help, either, and since
> you probably don't have access to server-side logs, we might not be
> able to help anyway.

The admin said there are server side logs.

> I'd suggest trying a different computer with the same client config.

Yeah, I'll have to try that.

> That's a straw also, but it can address the Beantown fan's concerns.
>
> You might have posted the client config upthread, sorry, I don't have
> it here, but I am wondering, is it TCP or UDP?  Does the site offer
> the other protocol?  Try switching.  Sometimes stupid firewalls will
> impose arbitrary limits on TCP connections, for example.  And a lot
> of them seem to have problems with UDP.

It's TCP and the admin does not want to change it.

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