On Tue, Dec 23, 2014 at 6:14 AM, Erik McCormick <emccorm...@cirrusseven.com>
wrote:
> I have a slightly different take on some of this:
>
> On Mon, Dec 22, 2014 at 11:52 AM, Jay Pipes <jaypi...@gmail.com> wrote:
>>
>> On 12/22/2014 11:20 AM, Eriane Leobrera wrote:
>>
>>> Hi OpenStack,
>>>
>>> I would really appreciate if anyone can assist me on my dilemma. Below
>>> are the capabilities I am looking for. We are on the process of deciding
>>> between OpenStack vs CloudStack. Capabilities are much more important
>>> for us, integrated and having everything automated.
>>>
>>> Here are the list below:
>>>
>>
>> I've tried to give you honest answers from the OpenStack roadmap and
>> currently-supported perspective below.
>>
>> 1.Integration with CRM 2013 (service tickets, lead/opportunity,
>>> contact/account and billing system).
>>>
>>
>> Not supported now. Not likely to ever be supported by OpenStack, too much
>> of a custom feature.
>>
>
> Agreed, but you can do tie in via the billing system potentially so as to
> map tickets to tenants. This isn't an Openstack feature, but it is possible
> with the correct tooling.
>
>>
>> 2.Integration with payment gateway (Moneris)
>>>
>>
>> Not supported now. Not likely to ever be supported by OpenStack, too much
>> of a custom feature.
>>
>
> Again, this is possible via 3rd party tooling integrating with your
> billing system, but not an Openstack feature.
>
>>
>> 3.PCI Compliant solution
>>>
>>
>> This is a giant rabbithole.
>>
>
> It is a giant rabbithole, but there's nothing in Openstack that is
> inherently *not* compliant. Having been through a number of these, you can
> achieve all of the audit requirements by properly configuring your cloud
> the way you would any other system.
>
>
>>
>> 4.Audit trail enabled on all interactions (i.e server shutdown etc.)
>>>
>>
>> OpenStack currently supports notification queues that can be used to
>> provide audit capabilities.
>>
>> 5.Support buying a new VM, signing up, auto charging them by credit card
>>> verification and auto provisioning VMs.
>>>
>>
>> Not supported now. Not likely to ever be supported by OpenStack, too much
>> of a custom feature for the user interface, which is something that
>> OpenStack's upstream UI (Horizon) is unlikely to develop.
>>
>> Again, this is a 3rd party problem. Openstack provides all the hooks that
> you need to tie in something like Velvica to manage users, signup, billing
> integration, etc. Usage data is provided by Ceilometer. Most of these
> systems relay out to horizon, but there are a few that replace the
> dashboard entirely. This is becoming a much richer space with more players
> all the time.
>
> 6.Upgrade existing VMs with ability to reboot VM to have resources added
>>>
>>
>> Currently supported. This is the resize/migrate operation in nova.
>>
>> 7.Cancel VM which stops billing and scheduling for VM to be removed for
>>> x days later
>>>
>>
>> Not currently supported. Possibly supported some time in the future if we
>> decide it's worthwhile to put time-based constraints and reservations into
>> the scheduler.
>>
>> See #5
>
>
>> 8.Support for pay by the minute billing
>>>
>>
>> OpenStack does not ship a billing solution. This is something that is the
>> responsibility of the operator, since it's a *very* custom feature and
>> almost always involves proprietary code linking.
>>
>> 9.Support for multiple data centre locations
>>>
>>
>> This is currently supported.
>>
>> Specifically look at documentation around Regions.
>
>
>> 10.Supports a DNS Manager
>>>
>>
>> This is currently supported with the Designate component.
>>
>> 11.Ability to do a hard shutdown on VM
>>>
>>
>> This is currently supported.
>>
>> 12.Ability to have console level access
>>>
>>
>> This is currently supported.
>>
>> 13.Spin up new instance which wipes old instance and ability to reinstall
>>>
>>
>> This doesn't really make any sense. This isn't cloud. This is bare-metal
>> hosting you are describing.
>>
>> OpenStack's VMs are hosted in the cloud -- i.e. virtualized. When you
>> terminate a VM, you lose the data on the VM's ephemeral storage, which is
>> why for data that you need to keep around, you use volumes (block storage).
>>
>> 14.Supports backup manager
>>>
>>
>> The snapshot operation and daily/weekly/hourly backup operations are
>> currently supported via OpenStack Nova's API. However, if you're looking
>> for some Windows GUI that does backups, that isn't something that OpenStack
>> is about to provide.
>>
>
Yeah we do have API support for instance backup periodically , but
AFAIK this feature doesn't work at all, there isn't a periodic worker doing
that, and
instance periodic backup info isn't stored anywhere, I have written
a patch to implement that for a customer before, if this is a common
feature request, I'd like to discuss in the openstack-dev ML and
contribute it to upstream.
>
>> 15.Ability to change password for panel login via email or security
>>> questions etc.
>>>
>>
>> Changing passwords is currently supported. Security questions are a
>> UI-specific thing and not something that is built-into OpenStack's APIs.
>>
>> 16.VM management windows the shows RAM, CPU usage, IP, server name etc.
>>> (dashboard)
>>>
>>
>> This is currently supported.
>>
>> 17.Scheduled maintenance window that shows upcoming or passed (dashboard)
>>>
>>
>> This is not supported.
>>
>> 18.Dashboard showing all VMs and current utilizations
>>>
>>
>> This is currently supported.
>>
>> 19.One click install software packages for define package
>>>
>>
>> Are you looking for an infrastructure service or a platform service?
>> OpenStack's infrastructure services manage virtualized resources. Platform
>> services, like the Murano project in Stackforge, can be used to interface
>> with things like CloudFoundry to let you define software packages that
>> would get installed on your virtual resources.
>>
>> 20.Monitoring management to turn on/off or silence alerts
>>>
>>
>> This is not supported by OpenStack. This is something you can install
>> yourself and use as you want.
>>
>> 21.Mobile support for rebooting VMs
>>>
>>
>> This is not supported.
>>
>
> There are several apps on Android devices I know of but haven't played
> with. I assume there are iOS ones also. The Openstack APIs support it.
> There simply isn't an "official" client maintained by the foundation.
>
>>
>> 22.Security Threat Center
>>>
>>
>> ? We have a security advisory mailing list. But OpenStack is not Macafee
>> Windows software.
>>
>
> Agreed that there is nothing inherent in the Openstack product to flash
> warnings up on your screen if there's a new CVE. However there is an active
> security group (OSSG) and security advisories are sent and addressed with
> patches.
>
>>
>> 23.Token tracking for resellers of our services
>>>
>>
>> This is not supported.
>
>
> #5 again. Most of the CRM systems have reseller capabilities.
>
>>
>>
>> I would really appreciate if anyone can take a time to put a yes/no/NA
>>> next to each of the item on the list, it will definitely help me big
>>> time. I tried reading and watching few videos but I would really like to
>>> make sure as some of the items on the list are must haves.
>>>
>>
>> It really sounds to me like you are looking for some all-in-one hosting
>> solution, not really running your own cloud infrastructure. I'd recommend
>> looking at just being a customer or reseller of one of the cloud providers
>> like Rackspace Cloud, HP Cloud, Amazon Web Services, or Softlayer.
>>
>> Best,
>> -jay
>>
>> Thank you in advance.
>>>
>>> Regards,
>>>
>>> *Eriane Leobrera*
>>>
>>> MANAGER, IT SERVICES
>>>
>>>
>>>
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>
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--
Tang Yaguang
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