On Nov 28, 2011, at 11:17 AM, Stefano Maffulli wrote: > Hi Anne, > > thanks for bringing this up. > > On Fri, 2011-11-18 at 12:38 -0600, Anne Gentle wrote: >> a new possibility for Q&A. > > I think we should have a better system for users to find answers to > their questions. The number of users is increasing and the traffic on > this list is becoming hard for newcomers. > > The objective of the Q&A system is to provide a place for users of > OpenStack to find answers about installing, operating and get started > developing Openstack. > > Leaving aside naming the tools, what would be the most important > features to have? Here is my personal list, in no particular order: > > * good search engine > * ability to promote question and best answer to FAQ > * good looking and nice to use > * custom domain (like ask.openstack.org) > * layout customizable, to give it the "openstack.org look" > * use Launchpad login > * possibility to turn question into bug report (nice to have) > > anything else? Please focus on features, we'll shop around for tools at > later stage. >
- Users should be able to "follow" a question, (e.g., email notifications per question and/or RSS feed per question). - An effective way of filtering out spam (I see lots of spammy content in the RSS feed for forums.openstack.org). Lorin -- Lorin Hochstein, Computer Scientist USC Information Sciences Institute 703.812.3710 http://www.east.isi.edu/~lorin
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