On Thu, Dec 12, 2013 at 3:46 PM, Robert Collins <robe...@robertcollins.net>wrote:
> Hi, I'm trying to overhaul the bug triage process for nova (initially) > to make it much lighter and more effective. > > I'll be sending a more comprehensive mail shortly but one thing that > has been giving me pause is this: > " > Confirmed The bug was reproduced or confirmed as a genuine bug > Triaged The bug comments contain a full analysis on how to properly > fix the issue > " > > From wiki.openstack.org/wiki/Bugs > > Putting aside the difficulty of complete reproduction sometimes, I > don't understand the use of Triaged here. > > In LP they mean: > > Confirmed Verified by someone other than the reporter. > Triaged Verified by the bug supervisor. > > So our meaning is very divergent. I'd like us to consolidate on the > standard meaning - which is that the relative priority of having a > doctor [developer] attack the problem has been assessed. > > Specifically: > - we should use Triaged to indicate that: > - we have assigned a priority > - we believe it's a genuine bug > - we have routed[tagged] it to what is probably the right place > ++ that's exactly how I use it, with some emphasis on "believe" which I use to differentiate from this from "Confirmed" ... > [vendor driver/low-hanging-fruit etc] > - we should use Incomplete if we aren't sure that its a bug and need > the reporter to tell us more to be sure > - triagers shouldn't ever set 'confirmed' - thats reserved solely for > end users to tell us that more than one user is encountering the > problem. > As a "triager", if I put my user hat on and am able to reproduce a bug, I'll mark Confirmed, otherwise it's just Triaged. > > -Rob > > > > -- > Robert Collins <rbtcoll...@hp.com> > Distinguished Technologist > HP Converged Cloud > > _______________________________________________ > OpenStack-dev mailing list > OpenStack-dev@lists.openstack.org > http://lists.openstack.org/cgi-bin/mailman/listinfo/openstack-dev > -- -Dolph
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