What client are you on? SL default or another viewer like Firestorm?
I recall some V1(ie Singularity) based viewers have issues or don't support
it at all(even after the mesh merge), but I haven't used one in ages.
http://wiki.phoenixviewer.com/fs_media
http://www.damanicorp.com/products/mediaviewer_faq.php
These might be able to help, sadly I can't find official SL Wiki page.

On Tue, Apr 24, 2012 at 8:19 PM, Moriz Gupte <moriz.gu...@gmail.com> wrote:

> Hello,
> I just bought a new laptop and found that I could no longer playback
> video a prim. Everything works fine on my older laptops. I tried to
> search the community forums and so on ... and found that some people
> are experiencing similar issues which appear to be unresolved.
> Tried turning off firewalls etc..., clearning cache, reinstalling
> Flash player plugin and still no luck. I now also recall that a few of
> my colleagues had similar issues but they too could  not fix the
> problem, but they lost interest interest in Second Life so not a big
> issue for them anyway.
> Please help with pointers to solutions if you can.
> R
>
> --
> 'Consider how the lilies grow. They do not labor or spin.'
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-- 
Have a nice day,
Skye Menjou
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