Hi,

 

Please try this and let me know if you too have this issue or not.

 

When you select (double click) an uploaded document to display it to the 
Whiteboard, there are two options “Download original document” and “Download 
PDF document”.

 

The “Download original document” gives the file name like f6362a94fd54…pdf (it 
was a PDF file that was uploaded).  Why the strange file name when downloading 
the document?  The original file name is still in the database because the 
original file name is what is used to identify the file to the user in the 
“Room files (public drive)” area, so why does the file not get saved with the 
correct file name?

 

Selecting the “Download PDF document”, downloads a file called  “deleted.jpg”, 
instead of a the PDF file.  The file  “deleted.jpg” is a jpeg file containing 
an image of the text “Image deleted”.  Does this happen for others or is it 
just my builds that have this issue?

 

I can upload documents and they are converted OK, so I assume the paths in my 
configuration settings are correct.

 

 

Thanks,

 

George Kirkham

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