Diane, "Damaged Item Override" is the billing type that applies to the situation where an item was marked Damaged, and the staff user entered a different amount in the confirmation box than Evergreen calculated to charge the patron.
I don't believe it's new. Hope this helps, Michele -- Michele M. Morgan, Technical Support Analyst North of Boston Library Exchange, Danvers Massachusetts mmor...@noblenet.org On Tue, Jun 9, 2020 at 8:30 AM Diane Disbro <ddis...@scenicregional.org> wrote: > Good morning - > > Is this a new way to say Damaged? I don't remember seeing this wording > before but have seen it twice today on two different patron accounts at two > different branches. Insights? > [image: image.png] > > Thank you. > Diane Disbro > Pronouns: she/her > Branch Manager/Circulation Coordinator > Union Branch > Scenic Regional Library > 251 Union Plaza Drive > Union, MO 63084 > (636) 583-3224 > ddis...@scenicregional.org > > > >
