At PINES we just comment out the hold order in the OPAC and self-check templates so that the patron doesn't see it.
Terran McCanna PINES Program Manager Georgia Public Library Service 1800 Century Place, Suite 150 Atlanta, GA 30345 404-235-7138 [email protected] On Tue, Nov 28, 2017 at 8:30 AM, [email protected] < [email protected]> wrote: > Another interesting issue was raised in this discussion. Our consortium is > all proximity because we were told that, if org units within a consortium > plan to resource share, they must all be FIFO or proximity, but it appears > some of you are hybrids. Can I assume you do not resource share at all or > do not do so beyond the local library system? > > Thank you, > Scott > > > > > > Scott Thomas > > Executive Director > > *PaILS / SPARK* > > (717) 873-9461 > > [email protected] > > [image: Description: Description: Training | SPARK – Pennsylvania's > Statewide Library System] <http://www.palibrary.org/pails/> > > > > > > > > *From:* Open-ils-general [mailto:open-ils-general- > [email protected]] *On Behalf Of *Diane Disbro > *Sent:* Monday, November 27, 2017 8:30 PM > *To:* Evergreen Discussion Group <open-ils-general@list. > georgialibraries.org>; ME list serv <[email protected]> > *Subject:* Re: [OPEN-ILS-GENERAL] Catalog holds status display - Hold > queue and potential copies > > > > I am very interested to hear if someone has done something with this other > than try to explain to disgruntled patrons why they see in their online > account that they are next in the queue for an item but they wait weeks or > months to get it. > > > > Thank you, Josh, for asking. > > > Diane Disbro > > Circulation Coordinator/Branch Manager > > Union Branch > > Scenic Regional Library > > 308 Hawthorne Drive > <https://maps.google.com/?q=308+Hawthorne+Drive%0D+%0D+%0D+Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g> > > Union, MO > <https://maps.google.com/?q=308+Hawthorne+Drive%0D+%0D+%0D+Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g> > 63084 > <https://maps.google.com/?q=308+Hawthorne+Drive%0D+%0D+%0D+Union,+MO+%C2%A0+%C2%A0+63084&entry=gmail&source=g> > > (636) 583-3224 > > > > On Mon, Nov 27, 2017 at 4:28 PM, Josh Stompro <[email protected]> > wrote: > > Hello, Those of you that use age hold protection and non FIFO best hold > selection sort order, what have you done with the status column of holds in > your catalog. We just noticed that it is showing the FIFO queue position > for holds, along with all potential copies. This gives users bad info > since for us holds are sometimes filled in FIFO order for some orgs, and > are filled based on proximity for other locations. And since one org uses > age hold protection, the total copy count isn’t accurate either since half > the copies might be age hold protected so they cannot fill the users holds. > > > > Did you just remove that section from templates/opac/parts/hold_status.tt2? > Did you modify it in some way? I would like to see examples of what you > changed it to if you changed it. > > > > Should the potential copies count exclude copies that are age hold > protected and cannot be captured for that hold? Right now it pulls from > hold copy map, but it looks like restricting the copy count based on the > age hold protection might be possible to add. > > > > Thanks > > Josh > > > > > > > > Lake Agassiz Regional Library - Moorhead MN larl.org > > Josh Stompro | Office 218.233.3757 EXT-139 <(218)%20233-3757> > > LARL IT Director | Cell 218.790.2110 <(218)%20790-2110> > > > > >
