Hmm, if you get a loading bar but nothing else, then I'd be concerned that maybe whatever browser you attempted to try it on was blocking popups. The printing dialog is a popup and some browsers block those by default and then don't give you ways of obviously finding out that it was blocked.
-- Ben On Thu, Jun 2, 2016 at 2:50 PM, Vince Giordano <[email protected] > wrote: > We have on and off issues with printing receipts. We use the same Epson > thermal printer on our self check computer as our normal staff computers. > We scan and check out books on the self check then click logout to prompt a > receipt print. For my personal account it usually prints. In other > instances the bar shows loading progress but it never prints. We have been > doing this in Google Chrome. > > Any suggestions? Anyone else witness this? > > [image: logo] > *Vince Giordano* *Director**, Juniata County Library* > 717-436-6378 | 498 Jefferson St - Mifflintown, PA 17059 | > www.facebook.com/juniatapubliclibrary | "Libraries will get you through > times of no money better than money will get you through times of no > libraries" -Anne Herbert > <http://twitter.com/JuniataCoLib> > <http://www.instagram.com/juniatacounty/> > <http://www.pinterest.com/jocindar/> > Get a signature like this: Click here! > <http://ws-promos.appspot.com/r?rdata=eyJydXJsIjogImh0dHA6Ly93d3cud2lzZXN0YW1wLmNvbS9lbWFpbC1pbnN0YWxsP3dzX25jaWQ9NjcyMjk0MDA4JnV0bV9zb3VyY2U9ZXh0ZW5zaW9uJnV0bV9tZWRpdW09ZW1haWwmdXRtX2NhbXBhaWduPXByb21vXzU3MzI1Njg1NDg3Njk3OTIiLCAiZSI6ICI1NzMyNTY4NTQ4NzY5NzkyIn0=&u=857278985181774> > > On Thu, Jun 2, 2016 at 2:26 PM, < > [email protected]> wrote: > >> Send Open-ils-general mailing list submissions to >> [email protected] >> >> To subscribe or unsubscribe via the World Wide Web, visit >> >> http://libmail.georgialibraries.org/mailman/listinfo/open-ils-general >> or, via email, send a message with subject or body 'help' to >> [email protected] >> >> You can reach the person managing the list at >> [email protected] >> >> When replying, please edit your Subject line so it is more specific >> than "Re: Contents of Open-ils-general digest..." >> >> >> Today's Topics: >> >> 1. Re: Evergreen 2.9.3 - 2.10.3 upgrade issues (Jesse McCarty) >> 2. Re: Evergreen 2.9.3 - 2.10.3 upgrade issues (Galen Charlton) >> 3. Selfcheck questions (Chauncey Montgomery) >> 4. Re: Selfcheck questions (Terran McCanna) >> >> >> ---------------------------------------------------------------------- >> >> Message: 1 >> Date: Thu, 2 Jun 2016 16:28:08 +0000 >> From: Jesse McCarty <[email protected]> >> To: 'Evergreen Discussion Group' >> <[email protected]> >> Subject: Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade >> issues >> Message-ID: >> <[email protected]> >> Content-Type: text/plain; charset="utf-8" >> >> Thanks for the information Josh. We had been running 2.4.4 in the past >> and skipped over the 2.5 series, upgrading directly to 2.6.3 from 2.4.4 >> (Our support company performed this upgrade). From 2.6.3 we went to 2.7.3, >> 2.8.3 and now we are running 2.9.3. >> >> Could simply running the 2.4.3-2.5.0-upgrade-db.sql prior to the current >> DB scripts work, or would only certain portions of that file need to be >> run? My test server is a VM with snapshots, so reverting and re-testing >> anything is trivial. >> >> Thanks again. >> >> Jesse McCarty >> City of Burlington >> IT Technical Assistant >> >> From: Open-ils-general [mailto: >> [email protected]] On Behalf Of Josh >> Stompro >> Sent: Thursday, June 02, 2016 8:13 AM >> To: Evergreen Discussion Group < >> [email protected]> >> Subject: Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade issues >> >> Hello Jesse, it might help to know the history of your system. What >> version you started with and how often you have upgraded? >> >> The 2.9.3-2.10.0_DBError02.jpg issue is because the >> config.z3950_index_field_map table doesn't exist. So you probably missed a >> schema update in the past. Maybe something in the 2.5 upgrade? Looks like >> the 2.4.3-2.5.0-upgrade-db.sql includes adding that table. >> >> Maybe you were on 2.4.4 or greater and missed some updates when you moved >> to 2.5? >> >> Josh Stompro - LARL IT Director >> >> From: Open-ils-general [mailto: >> [email protected]] On Behalf Of Jesse >> McCarty >> Sent: Wednesday, June 01, 2016 6:07 PM >> To: [email protected]<mailto: >> [email protected]> >> Subject: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade issues >> >> Hello Everyone, >> >> I am working on testing our next upgrade of Evergreen (2.9.3 to 2.10.3) >> and am running into issues with the database upgrade scripts and was >> wondering if anyone had similar issues or insight into what might be >> happening. I have attached screen shots of the errors I have been running >> into for reference. >> >> The first error occurs when running the 2.9.3-2.10.0 db upgrade script >> (2.9.3-2.10.0_DBError01.jpg) and appears to be informational with no impact >> on the script. >> >> The next issue shows up at the end of the 2.9.3-2.10.0 script >> (2.9.3-2.10.0_DBError02.jpg and 2.9.3-2.10.0_DBError02B.jpg) which appears >> to undo some of the changes it had made/attempted to make, but still >> appears to finish some changes. >> >> The next issue happens when trying to run the 2.01.0-2.10.1 db upgrade >> script and this is as far as I got, since it indicates a rollback and no >> changes made (I did try for kicks to run the 2.10.1-2.10.2 script, which >> failed as well). >> >> I also noticed that the Reingest that is part of the 2.9.3-2.10.0 script >> gets to a point that requires intervention before conintinueing. The screen >> hangs with a : at the bottom waiting for some input. I typed in q (like >> quitting vim) and it then seemed to continue on as normal and I'm not sure >> if typing q just exited the screen or canceled the work it was going to do. >> >> Any help is greatly appreciated, >> >> Thanks, >> >> Jesse McCarty >> City of Burlington >> IT Technical Assistant >> >> -------------- next part -------------- >> An HTML attachment was scrubbed... >> URL: < >> http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20160602/f039e39a/attachment-0001.html >> > >> >> ------------------------------ >> >> Message: 2 >> Date: Thu, 2 Jun 2016 13:02:37 -0400 >> From: Galen Charlton <[email protected]> >> To: Evergreen Discussion Group >> <[email protected]> >> Subject: Re: [OPEN-ILS-GENERAL] Evergreen 2.9.3 - 2.10.3 upgrade >> issues >> Message-ID: >> <CAPLnt66K65= >> [email protected]> >> Content-Type: text/plain; charset=UTF-8 >> >> Hi, >> >> On Thu, Jun 2, 2016 at 12:28 PM, Jesse McCarty <[email protected]> >> wrote: >> > Could simply running the 2.4.3-2.5.0-upgrade-db.sql prior to the >> current DB >> > scripts work, or would only certain portions of that file need to be >> run? My >> > test server is a VM with snapshots, so reverting and re-testing >> anything is >> > trivial. >> >> No, a subset should suffice. Specifically, the following steps before >> running the main upgrade SQL: >> >> [1] running the SQL in upgrade/0795.schema.z39-batch-fetch-overlay.sql >> (taken from the 2.10.x tarball) >> >> For example: >> >> psql> \set eg_version NULL >> psql> \i upgrade/0795.schema.z39-batch-fetch-overlay.sql >> >> [2] following up with just this bit from the 0843 upgrade: >> >> ALTER TABLE config.z3950_index_field_map DROP CONSTRAINT >> z3950_index_field_map_metabib_field_fkey; >> ALTER TABLE config.z3950_index_field_map ADD CONSTRAINT >> z3950_index_field_map_metabib_field_fkey FOREIGN KEY (metabib_field) >> REFERENCES config.metabib_field(id) ON UPDATE CASCADE DEFERRABLE >> INITIALLY DEFERRED; >> >> Apropos of a conversation during the development meeting yesterday, DB >> revisions 0841/0842/0843 are a good example of where backporting >> schema updates can be tricky. >> >> Regards, >> >> Galen >> -- >> Galen Charlton >> Infrastructure and Added Services Manager >> Equinox Software, Inc. / Open Your Library >> email: [email protected] >> direct: +1 770-709-5581 >> cell: +1 404-984-4366 >> skype: gmcharlt >> web: http://www.esilibrary.com/ >> Supporting Koha and Evergreen: http://koha-community.org & >> http://evergreen-ils.org >> >> >> ------------------------------ >> >> Message: 3 >> Date: Thu, 2 Jun 2016 14:03:52 -0400 >> From: Chauncey Montgomery <[email protected]> >> To: Evergreen <[email protected]> >> Subject: [OPEN-ILS-GENERAL] Selfcheck questions >> Message-ID: <[email protected]> >> Content-Type: text/plain; charset=utf-8; format=flowed >> >> As we have begun to implement selfcheck, I have hit some snags and could >> use a little direction. I was hoping some of you with more experience >> could shed some light on the following items. >> >> 1. We're trying to get selfcheck to ignore copy alert messages, etc., >> so patrons don't see "Unable to check out item [BARCODE]. Please see >> staff," every time there is an issue. We put the value >> "COPY_ALERT_MESSAGE" in the "selfcheck override events list" in the >> Library Settings Editor. When a barcode is scanned, we no longer get >> the error; however, nothing happens. The check out doesn't complete. >> In researching the issue, I came across a thread on the listserv >> (http://markmail.org/message/5wjs5ffyjgykx46z). It appears to be the >> same issue, but I didn't see a resolution. >> >> 2. How do you configure selfcheck to accept patron barcodes and not >> their login names? >> >> Thanks for any assistance. >> >> CM >> -- >> Chauncey G. Montgomery, MLIS >> Director/Fiscal Officer | Community Library >> 44 Burrer Drive | Sunbury, OH 43074 >> 740-965-3901 | http://community.lib.oh.us >> >> >> ------------------------------ >> >> Message: 4 >> Date: Thu, 2 Jun 2016 14:25:21 -0400 >> From: Terran McCanna <[email protected]> >> To: Evergreen Discussion Group >> <[email protected]> >> Subject: Re: [OPEN-ILS-GENERAL] Selfcheck questions >> Message-ID: >> < >> calh4dlambf2jlthgbduwyfnempeiq7amtljzexsccdyuzbu...@mail.gmail.com> >> Content-Type: text/plain; charset="utf-8" >> >> Hi Chauncey, >> >> For item 2 - if I remember correctly, I think you may be able to configure >> opac.barcode_regex to have it accept barcodes... but then it won't accept >> user names. I don't believe there is currently a way to have it accept >> either one interchangeably yet - I started a bug at >> https://bugs.launchpad.net/evergreen/+bug/1528647 that links to some >> other >> related ones. >> >> Terran >> >> >> Terran McCanna >> PINES Program Manager >> Georgia Public Library Service >> 1800 Century Place, Suite 150 >> Atlanta, GA 30345 >> 404-235-7138 >> [email protected] >> >> >> On Thu, Jun 2, 2016 at 2:03 PM, Chauncey Montgomery <[email protected]> >> wrote: >> >> > As we have begun to implement selfcheck, I have hit some snags and could >> > use a little direction. I was hoping some of you with more experience >> > could shed some light on the following items. >> > >> > 1. We're trying to get selfcheck to ignore copy alert messages, etc., >> so >> > patrons don't see "Unable to check out item [BARCODE]. Please see >> staff," >> > every time there is an issue. We put the value "COPY_ALERT_MESSAGE" in >> the >> > "selfcheck override events list" in the Library Settings Editor. When a >> > barcode is scanned, we no longer get the error; however, nothing >> happens. >> > The check out doesn't complete. In researching the issue, I came across >> a >> > thread on the listserv (http://markmail.org/message/5wjs5ffyjgykx46z). >> > It appears to be the same issue, but I didn't see a resolution. >> > >> > 2. How do you configure selfcheck to accept patron barcodes and not >> their >> > login names? >> > >> > Thanks for any assistance. >> > >> > CM >> > -- >> > Chauncey G. Montgomery, MLIS >> > Director/Fiscal Officer | Community Library >> > 44 Burrer Drive | Sunbury, OH 43074 >> > 740-965-3901 | http://community.lib.oh.us >> > >> -------------- next part -------------- >> An HTML attachment was scrubbed... >> URL: < >> http://libmail.georgialibraries.org/pipermail/open-ils-general/attachments/20160602/4d9e4f08/attachment.html >> > >> >> End of Open-ils-general Digest, Vol 120, Issue 4 >> ************************************************ >> > >
