Hi Deana,
We had similar issues, and are currently running a script that Dyrcona
shared with us:
https://github.com/mcoia/eg-scripts/blob/master/recalc_penalties_direct.pl
Justin
On Mon Mar 17 11:06:40 2014, Deana Cunningham wrote:
Hi all,
Last week I asked if anyone had any insight into Evergreen 2.5.1 not
removing standing penalties once the situation that triggered the
penalty had been corrected. For example, our Nonverified patrons can
only have two items out at a time. After that, the "Max Checkout
Reached" penalty is triggered and their card is effectively blocked.
Even after those two items are checked in, however, Evergreen is still
holding on to the "Max Checkout Reached" penalty and blocking their
card. Even after changing the patron profile from Nonverified to
resident and checking in both their items their card remains blocked.
Is there a script that should be running to remove these standing
penalties? While we can go in and manually remove them, staff will not
always know that they need to do that.
Thanks in advance for the help!
Deana
Deana Cunningham
Branch Manager, South Branch Library
1550 S. Campus Dr.
Creedmoor, NC 27522
Phone: (919) 528-1752
Fax: (919) 528-1376
[email protected]
