I have a library that has Bibliotecha self-checkout and when a patron uses the machine to renew a library card - non resident fee $20.00 - it goes into Misc (instead of Non-Resident fee like it would if they went to a desk where a human would click the drop down box). When it goes into Misc it seems to attach to another library (and I understand possibly why that happens).
My question is - how do you know/see where the SIP user on that checkout station is picking it's information up from? Ie why is it not seeing or associating with the billing type "Non-resident fee"? Thanks in advance for your help. Rose M. Schooff Evergreen Virginia Project Manager Technology Consultant The Library of Virginia 800 E. Broad Street Richmond, VA 23219 (804) 692-3772 Cell (804) 310-7901 Skype: rose.whitman57
