Hi Joan, Thank you. This is good to know. The problem is perplexing because it is inconsistent. Today Check In and Item Status have been in focus every time I invoked them so there are no dropped digits, but this is not always the case.
Scott From: [email protected] [mailto:[email protected]] On Behalf Of Joan Kranich Sent: Friday, May 03, 2013 12:51 PM To: 'Evergreen Discussion Group' Subject: Re: [OPEN-ILS-GENERAL] Barcode Scanning Problems Hello Scott, C/W MARS libraries also experience mis-scans. We are on 2.3 but experienced the problem in 2.1 and 2.2 too. Our libraries have a large variety of scanners so the problem is not scanner specific. We do know that the first scan in check in or in item status will drop the first character because the initial scan is bringing focus to the search box. I don't have answer but thought you would like to know the problem exists here too. Joan Joan Kranich C/W MARS Member Services [email protected]<mailto:[email protected]> 508-755-3323 ext. 21 From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Scott Thomas Sent: Friday, May 03, 2013 11:57 AM To: '[email protected]' Subject: [OPEN-ILS-GENERAL] Barcode Scanning Problems We are at 2.1 and are experiencing some issues with barcode scanning. Sometimes characters are dropped usually at the beginning or end of a barcode. This has been reported at several of the libraries in our consortia. They all use different barcode scanners of various vintage. In my own testing, I could detect no pattern to the scan problem. I did verify that, during testing, the scanner works perfectly when scanning barcodes into another application like MS word which rules out a problem with the scanner. Is this a problem that is isolated to our installation? Is it a known issue with 2.1? Any insights would be appreciated. Thank you. Scott Thomas Board of Directors PaILS (570) 207-2379 [cid:[email protected]]<http://www.palibrary.org/pails/> Pennsylvania's Statewide Library System
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